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Service Desk Executives
Magnified Manpower Solutions
Service Delivery Executive
Corporate Planning/Consulting/Strategy
Thane
MAGNIFIE-62ABEF8B
16 Jun 2016
361 views
Service Desk Executives
Organization Name
Magnified Manpower Solutions
Desgination
Service Delivery Executive
Functional Area
Corporate Planning/Consulting/Strategy
Location
Thane
Job ID
MAGNIFIE-62ABEF8B
Posted Date
16 Jun 2016
Job Views
361 views
JOB DESCRIPTION

-Transportation has to be managed on own. -9 hr shift / 6 days Working / No Fixed Shift or Fixed Week Offs Or -Fixed National -Holidays (all rotational basis). No Overtime Pay /No Incentive Pay. -First Shift Timing (login Hours) starts at 7 AM and Last Shift Exit Log Off time is 11 PM. For Lady Employees, their last shift would end by 8PM - 8:30PM. Job Description -Non/Semi-Technical Support for Inbound/Outbound Process (Would involve supporting Mobility Devices like Phones/Tabs along with the Apps or any other Bluetooth devices). -Provide helpdesk support and resolve problems to the end user s satisfaction -Monitor and respond quickly and effectively to requests received through the IT helpdesk. -Monitor Service Desk for tickets assigned to the queue and process first in first out based on priority -Utilize and maintain the helpdesk tracking software. -Document internal procedures. -Report issues to the senior s for escalation

Salary Range Job Type Expected Joining Date
1 - 3 LPA Full Time 27 Jul 2016
Required Experience Applicable For
Less than 3 year(s) Experienced
REQUIRED SKILLS
Service Desk
Delivery Management
LOCATION
India Thane
COMPANY DETAILS
company-logo
Recruitment Industry Sector
Mid Size Company Type
Private Company Sector
Chembur, Mumbai, Maharashtra Location
None ...
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relocation
Relocation No
Bond
Bond No
Shift
Shift Any
Age Limit
Age Limit Not Specified
Job Vacancy
Job Vacancy 6
Remote Working
Remote Working No
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