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Opening for Customer Support Associate./ Community support Associate. (Job Location - Hyderabad)
Smart Livein
Customer Support Associate
ITES/BPO/Operations/Customer Service/Telecalling
Hyderabad
SMARTLIV-B01C3208
25 Apr 2017
728 views
Opening for Customer Support Associate./ Community support Associate. (Job Location - Hyderabad)
Organization Name
Smart Livein
Desgination
Customer Support Associate
Functional Area
ITES/BPO/Operations/Customer Service/Telecalling
Location
Hyderabad
Job ID
SMARTLIV-B01C3208
Posted Date
25 Apr 2017
Job Views
728 views
JOB DESCRIPTION

- Solve customer queries and issues. - Ensure quality of service delivered with in the SLA timeframes. - Escalate customer issues for quick resolution. - Communicating courteously with customers on telephone & through email. - Investigating and solving customer problems. - Handling customer complaints or any crises. - Keeping accurate records of discussions or correspondence with customers. - Developing feedback or complaints procedures for customers to use. - Must possess excellent written and verbal English communication skills. - Must know Excel, word, PPT, and systems usage. - Willing to work in shifts and to travel if necessary.

Salary Range Job Type Expected Joining Date
0 - 3 LPA Full Time 08 May 2017
Required Experience Applicable For
1 - 2 year(s) Experienced
REQUIRED SKILLS
MS Excel
MS Powerpoint
REQUIRED EDUCATION
Batch - Any
Education Type - Bachelors
Course - Any
Specialization - Any
Min. Percentage - Any
Education Type - Masters
Course - Any
Specialization - Any
Min. Percentage - Any
Backlog Allowed Yes
Year Gap Yes
LOCATION
India Hyderabad
COMPANY DETAILS
company-logo
Real Estate/Property Industry Sector
Startup Company Type
Private Company Sector
Gachibowli, K.V.Rangareddy, Telangana Location
Redefining Smart Community Living - "managed home rental marketplace". Where Tenants can avoid paying brokerage and home owners can sub-let rooms in fully furnished houses. ...
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relocation
Relocation No
Bond
Bond No
Shift
Shift Any
Age Limit
Age Limit Not Specified
Job Vacancy
Job Vacancy 5
Remote Working
Remote Working No
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