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Customer Support Associate
Smart Livein
Customer Support Associate
ITES/BPO/Operations/Customer Service/Telecalling
Hyderabad
SMARTLIV-161FB268
01 May 2017
522 views
Customer Support Associate
Organization Name
Smart Livein
Desgination
Customer Support Associate
Functional Area
ITES/BPO/Operations/Customer Service/Telecalling
Location
Hyderabad
Job ID
SMARTLIV-161FB268
Posted Date
01 May 2017
Job Views
522 views
JOB DESCRIPTION

Solve customer queries and issues. Ensure quality of service delivered with in the SLA timeframes. Escalate customer issues for quick resolution. Communicating courteously with customers on telephone & through email. Investigating and solving customers' problems. Handling customer complaints or any crises. Keeping accurate records of discussions or correspondence with customers. Developing feedback or complaints procedures for customers to use. Must possess excellent written and verbal English communication skills.

Salary Range Job Type Expected Joining Date
According To Industry Standards Full Time 18 May 2017
Required Experience Applicable For
Less than 1 year(s) Experienced
REQUIRED SKILLS
MS Excel
MS Powerpoint
LOCATION
India Hyderabad
EXPECTED EXPERIENCE
Designation Customer Support Associate
COMPANY DETAILS
company-logo
Real Estate/Property Industry Sector
Startup Company Type
Private Company Sector
Gachibowli, K.V.Rangareddy, Telangana Location
Redefining Smart Community Living - "managed home rental marketplace". Where Tenants can avoid paying brokerage and home owners can sub-let rooms in fully furnished houses. ...
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relocation
Relocation No
Bond
Bond Yes
Shift
Shift Any
Age Limit
Age Limit 22 - 28
Job Vacancy
Job Vacancy 10
Remote Working
Remote Working No
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