Immediate Openings for Bpo/ Kpo/ Blended process (50% voice & 50% non-voice)

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Genpact Headstrong Capital Market

Process Associate

ITES/BPO/Operations/Customer Service/Telecalling

Gautam Buddha Nagar

GENPACTH-7B45E656

27 Jul 2016

10232 views

Immediate Openings for Bpo/ Kpo/ Blended process (50% voice & 50% non-voice)

Organization Name

Genpact Headstrong Capital Market

Desgination

Process Associate

Functional Area

ITES/BPO/Operations/Customer Service/Telecalling

Location

Gautam Buddha Nagar

Job ID

GENPACTH-7B45E656

Posted Date

27 Jul 2016

Job Views

10232 views

JOB DESCRIPTION

1.Handling inbound calls from customers across 2.Resolving customer queries 3.Providing customer satisfaction 4.100% accuracy in data maintainance 5. 50% voice & 50% non-voice

Salary Range Job Type Expected Joining Date

According To Industry Standards Full Time 15 Aug 2016

Applicable For

Fresher

REQUIRED SKILLS

Inbound Calls Handling

Customer Service/Operations

BPO & KPO

Communication Skills

LOCATION

India Gautam Buddha Nagar

EXPECTED EXPERIENCE

Industry Sector BPO/ITES

COMPANY DETAILS

BPO/ITES

Industry Sector

MNC

Company Type

Private

Company Sector

Noida, Gautam Buddha Nagar, Uttar Pradesh

Location

Headstrong (A Genpact Company) is a company with presence across North America, Europe and Asia-Pacific, operating in more than 14 locations. It was formed in 2000 when Arjun Malhotra led Techspan was merged with James Martin Associates (by Dr. James Martin) who sat as Headstrong's chairman emeritus until his death in June 2013. Arjun Malhotra became Chairman & CEO of Headstrong in 2004. Beginning from the start of 2010 Sandeep Sahai, the president of the company, became the CEO. In 2011 Headstrong has been acquired by GENPACT for US$550mn. and formed Genpact headstrong capital markets. ...

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Relocation No

Bond No

Shift Any

Age Limit Not Specified

Job Vacancy 30

Remote Working No