Work Experience: 0-1year Qualification : Any UG degree 6 months exp in international voice process preferred. Work location: Coimbatore, Tamilnadu No of position: 2 Job type: Full time Salary Package: Rs 1,20,000 - Rs 1,50,000 ( per Annum) ( if trainee stipend) Skill set: Excellent communication in English. Experience in international customer service process is an added advantage Should be open to work in Night shifts Strong telephone etiquette skills Experience in Technical or Semi - Technical support process preferred Candidates certified on CCNA,RHCE,MCSA will be preferred Job description: Answers questions about operation, configuration, customization, features and usage of assigned products and services Responsible for following defined policies & procedure Assists customers by diagnosing problems and providing resolutions for technical service Focuses on delivering a positive customer experience according to Client standards