*This role is for managing the tickets of our customers and coordination with sales and technical department for resolving the issues of customers. *Communicating with the client for understanding their issues and resolving them within TAT. *Ticket Handling and Escalation of tickets with other departments. Process management. *Interaction with the sales team. *Activation. *Handling query related to sales. *Internal Operations. *Allotment and Activations. *After Office Reports.