1) Serves customers by identifying needs and engineering adaptations of products, equipment and services. 2) Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements. 3) Provides product, services or equipments technical and engineering information by answering questions and requests. 4) Establishes new accounts and service accounts by identifying potential customers and planning and organisation sales call schedule. 5) Prepares cost estimates by studying all the related customer documents, consulting with engineers, architects and other professional personnel. 6) Determines improvements by analyzing cost benefit ratios of equipment, supplies, or service applications in customer enviornment and engineering of proposing changes in equipments, processes. 7) Prepares sales engineering reports by technical knowledge by attending educational workshops