Call students and provide information about the company's products and convince them to enroll; Ensure all incoming calls are answered in a timely and professional manner; Provide accurate and correct information to customers at all time (Calls/Emails/Chat); Record all calls by documenting status, comments in the database/platform; Keep students notified with product updates; Maintain high level service to customers; Maintain record of students; Develop and maintain productive working relationship with team members; Adhere to processes, standards, targets & objectives; Proper follow up.