Understand the client requirements and specifications of the project. Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports. Desired Profile: Graduates / diploma holders with excellent communication skills Experience in domestic / international call centers or medical / hospital billing knowledge will be an added advantage. Willing to work night shifts. Basic key board skills.