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Technical Support (Yahoo Process)
Altavista Infotech Private Limited
Technical Support Executive
ITES/BPO/Operations/Customer Service/Telecalling
Indore, Jaipur, Gurgaon
ALTAVIST-E7843F54
05 Nov 2016
564 views
Technical Support (Yahoo Process)
Organization Name
Altavista Infotech Private Limited
Desgination
Technical Support Executive
Functional Area
ITES/BPO/Operations/Customer Service/Telecalling
Location
Indore, Jaipur, Gurgaon
Job ID
ALTAVIST-E7843F54
Posted Date
05 Nov 2016
Job Views
564 views
JOB DESCRIPTION

KEY SKILLS: - Excellent communication Skills - Sound Technical Knowledge of DNS & Web Hosting -Basic knowledge of Perl, CHI, HTML, Java & e-commerce -Intermediate knowledge of MS Office suite, include Excel -Good Customer service & interpersonal Skills -Ability to Multi task -Good Typing Speed (25-30 w.p.m.) JOB DESCRIPTION: -To provide world class service to all small business customers in a customer centric environment -Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools -Assisting customers with inquiries while providing consultative support and recommendations -Document in detail all interactions with customers -Educate customers on products. Help customers to be successful -Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating

Salary Range Job Type Expected Joining Date
According To Industry Standards Full Time 15 Nov 2016
Applicable For
Fresher
REQUIRED SKILLS
Communication Skills
Html
Perl/Shell Scripting
MS Office
Java Script
Web Hosting
Letter Typing
REQUIRED EDUCATION
Batch - 2016
Education Type - Bachelors
Course - Bachelor of Engineering/Bachelor of Technology (BE/BTECH)
Specialization - Computer Science Engineering
Min. Percentage - Any
Education Type - Bachelors
Course - Bachelor of Engineering/Bachelor of Technology (BE/BTECH)
Specialization - Information Technology Engineering
Min. Percentage - Any
Batch - 2015
Education Type - Bachelors
Course - Bachelor of Engineering/Bachelor of Technology (BE/BTECH)
Specialization - Computer Science Engineering
Min. Percentage - Any
Education Type - Bachelors
Course - Bachelor of Engineering/Bachelor of Technology (BE/BTECH)
Specialization - Information Technology Engineering
Min. Percentage - Any
Backlog Allowed No
Year Gap No
LOCATION
India Indore, Jaipur, Gurgaon
EXPECTED EXPERIENCE
Industry Sector BPO/ITES
Functional Area ITES/BPO/Operations/Customer Service/Telecalling
Designation Customer Care Associate, Customer Care Executive, Customer Care Officer
COMPANY DETAILS
company-logo
BPO/ITES Industry Sector
Startup Company Type
Private Company Sector
Kalyanpur (Lucknow), Lucknow, Uttar Pradesh Location
Altavista Infotech Pvt. Ltd. was conceived with a desire to address the need for quality manpower solutions. With humble beginnings in year 2011, it is today India s one of the trusted Business Solutions provider with the wherewithal & expertise of PAN India services. ...
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relocation
Relocation No
Bond
Bond No
Shift
Shift Any
Age Limit
Age Limit Not Specified
Job Vacancy
Job Vacancy Not Specified
Remote Working
Remote Working No
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