Your main area of focus will be to generate new leads with the aim of creating more sales. Business Development involves scheduling appointments, preparing and delivering presentation to the client, having researched their business and requirements. A Business Developer will work on sales follow-up activities. Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business, is a key role within Business Development A Business Developer usually works as part of a team and closely with other departments within the organisation.