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Hiring Product Support Specialist @ Bengaluru
Shree Ganesh Job Placement
Product Support Engineer
Software Development
Bangalore
SGJP-32666190
21 Aug 2017
280 views
Hiring Product Support Specialist @ Bengaluru
Organization Name
Shree Ganesh Job Placement
Desgination
Product Support Engineer
Functional Area
Software Development
Location
Bangalore
Job ID
SGJP-32666190
Posted Date
21 Aug 2017
Job Views
280 views
JOB DESCRIPTION

Designation: Product Support Specialist-IT Software - ERP / CRM Location: Bengaluru.Salary: 41,600 - 54,100pm. Experience: 1.6 -2 yrs mandatory,Exp in Site Core Commerce server mandatory. Job Description - Provide support to customers (internal and external) via telephone, email and remote control for the range of services - In-house technical writing and testing. Technical documentation, knowledge base articles, participation in external forums for the products. - Pre-sales Technical Consulting and Post-sales Support with Technical sales demo and presentation - Provide weekly reports on bugs and issues raised along with the resolution times - Working closely with the Sales Teams to answer pre-sales and post-sales technical questions - L1/L2 Technical Support FusionCharts Suite of Products - Own the bug resolution end to end and comply to the agreed SLA s for resolution - Get the root cause fixed on recurring issues -Train and educate end users on the usage of the features and tool.

Salary Range Job Type Expected Joining Date
According To Industry Standards Full Time 01 Sep 2017
Required Experience Applicable For
1 - 2 year(s) Experienced
REQUIRED SKILLS
Asp. Net
SQL
Linux Administration
Unix/Shell Scripting
Biztalk
Jquery
Web Services
Technical Support
Project Handling
Incident Management
REQUIRED EDUCATION
Batch - Any
Education Type - Bachelors
Course - Bachelor of Engineering/Bachelor of Technology
Specialization - Any
Min. Percentage - Any
Backlog Allowed Yes
Year Gap Yes
LOCATION
India Bangalore
COMPANY DETAILS
company-logo
Banking/Financial Services/Broking Industry Sector
Others Company Type
Self Owned Company Sector
Taloja A.V., Raigarh(MH), Maharashtra Location
None ...
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relocation
Relocation No
Bond
Bond No
Shift
Shift Any
Age Limit
Age Limit 25 - 37
Job Vacancy
Job Vacancy Not Specified
Remote Working
Remote Working No
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